AZO Frequently Asked Questions
How can we help?
HOW CAN I TELL IF I MIGHT HAVE A URINARY TRACT INFECTION (UTI)?
Common UTI symptoms include:
- Pain or painful urination
- Frequent need to urinate
- Burning sensation while urinating
- Bladder spasm
- Lower backache pain
If you experience any of these UTI symptoms, immediately consult your physician.
WHAT CAUSES UTIS (URINARY TRACT INFECTION)?
Bacteria entering the urinary tract system and attaching to the bladder wall typically cause urinary tract infections. The most common bacteria to cause a UTI is E.coli.1 Take our UTI quiz to learn what causes a UTI.
WHAT ARE THE SIGNS AND SYMPTOMS OF A UTI?
The most common UTI symptoms are:
- Pain or painful urination
- Frequent need to urinate
- Burning sensation while urinating
- Bladder spasm
- Lower back pain
If you experience any of these symptoms, immediately consult your physician. Learn more about common UTI symptoms and about diagnosing a UTI.
WHY DO I HAVE POOR BLADDER CONTROL?
Many things can lead to changes in bladder control. You should always check with your doctor, but often weight gain, menopause, and general aging can be potential reasons for experiencing occasional urinary urgency and changes in daily bathroom routines.
AZO Urinary Pain Relief
WILL AZO URINARY PAIN RELIEF CHANGE THE COLOR OF MY URINE?
Yes. This is normal as the active ingredient is an organic dye.
WHAT KIND OF FOOD ALLERGIES DO THE AZO URINARY PAIN RELIEF PACKAGES REFER TO?
Phenazopyridine hydrochloride is an organic dye. If you are sensitive to dyes in foods then you may be sensitive to AZO Urinary Pain Relief. We recommend you consult your healthcare professional before taking, especially when concerned about potential allergies.
HOW CAN AZO URINARY PAIN RELIEF STAIN MY CONTACT LENSES?
Care must be taken when handling AZO Urinary Pain Relief products. If the tablets are handled in such a way as to transfer its contents onto your skin, then there is the possibility of transferring the medicine from your fingers to your contact lenses. Care must be taken when handling AZO Urinary Pain Relief as any objects that come in contact with the tablets may get stained.
WILL AZO URINARY PAIN RELIEF STAIN MY SKIN?
Care must be taken when handling AZO Urinary Pain Relief as any objects that come in contact with them may become stained.
CAN I CHEW THE AZO URINARY PAIN RELIEF TABLETS?
No, chewing the tablets will cause the teeth and mouth to become stained. The tablets are intended to be taken whole, and should not be cut, chewed or crushed.
CAN I TAKE ONLY HALF OF AN AZO URINARY PAIN RELIEF TABLET?
No, the tablets are intended to be taken whole. Cutting the tablet will break the thin protective coating and may cause staining on the skin and any other surface they come in contact with.
WILL AZO URINARY PAIN RELIEF INTERFERE WITH DRUG TESTS?
AZO Urinary Pain Relief may interfere with the reading of any colorimetric urine analysis (such as AZO Test Strips), as the active ingredient, an organic dye, will color the test pads and may make them difficult to read. If you are concerned about potential test interference, please contact your healthcare professional.
CAN MEN TAKE AZO URINARY PAIN RELIEF?
Yes. AZO Urinary Pain Relief will effectively provide relief from UTI symptoms in both men and women.
HOW LONG DOES AZO URINARY PAIN RELIEF REMAIN IN THE BODY?
AZO Urinary Pain Relief reaches the bladder within one hour as indicated by a change in urine color and may stay in your system for up to 24 hours.
CAN I TAKE AZO URINARY PAIN RELIEF FOR MORE THAN TWO DAYS?
Please consult your healthcare professional before taking AZO Urinary Pain Relief for more than two days.
CAN I GIVE AZO URINARY PAIN RELIEF TO A CHILD?
AZO Urinary Pain Relief is not recommended for children under the age of 12, unless specifically instructed by a healthcare professional.
CAN I TAKE AZO URINARY PAIN RELIEF IF I AM PREGNANT OR BREASTFEEDING?
Please consult your healthcare professional before taking, especially if you are pregnant or breastfeeding. It is recommended to take a pregnancy test and consult with a healthcare professional prior to taking the product.
HOW LONG CAN I TAKE AZO URINARY PAIN RELIEF?
The recommended dosage is two (2) tablets three times a day. Do not use for more than 2 days (12 tablets) without consulting a healthcare professional.
WILL AZO URINARY PAIN RELIEF CURE MY UTI?
No. The only clinically proven cure for a UTI is a prescription antibiotic. AZO Urinary Pain Relief will only provide fast temporary UTI relief from pain, burning and urgency.
AZO Urinary Tract Defense
WILL AZO URINARY TRACT DEFENSE CHANGE THE COLOR OF MY URINE?
No. AZO Urinary Tract Defense will not change the color of your urine.
CAN I GIVE AZO URINARY TRACT DEFENSE TO A CHILD?
AZO Urinary Tract Defense is not recommended for children under the age of 12, unless specifically instructed by a healthcare professional.
WILL AZO URINARY TRACT DEFENSE STAIN MY SKIN?
No. AZO Urinary Tract Defense will not stain your skin.
CAN I CHEW THE AZO URINARY TRACT DEFENSE TABLETS?
No. The tablets are intended to be taken whole, and should not be cut, chewed or crushed.
CAN I TAKE ONLY HALF OF AN AZO URINARY TRACT DEFENSE TABLET?
No, the tablets are intended to be taken whole. Cutting the tablet will break the thin protective coating which helps protect the medicine in the stomach.
WILL AZO URINARY TRACT DEFENSE INTERFERE WITH PRESCRIPTION MEDICATIONS?
Please consult your doctor if you are taking any other prescription medications before taking AZO Urinary Tract Defense. AZO Urinary Tract Defense should not be taken with sulfonamide drugs. Products that decrease the acidity of the urine (such as antacids, sodium bicarbonate, potassium or sodium citrate, carbonic anhydrase inhibitors such as acetazolamide) may reduce the effectiveness of AZO Urinary Tract Defense. AZO Urinary Tract Defense should not be taken with anticoagulants, steroid drugs, or in addition to other non-steroidal anti-inflammatory drugs (aspirin, ibuprofen, naproxen and others).
CAN I TAKE AZO URINARY TRACT DEFENSE IF I AM PREGNANT OR BREASTFEEDING?
Please consult your healthcare professional before taking, especially if you are pregnant or breastfeeding.
CAN MEN TAKE AZO URINARY TRACT DEFENSE?
Yes. AZO Urinary Tract Defense will help control the infection until you can see a healthcare professional for both men and women.
WHAT IS THE DIFFERENCE BETWEEN AZO URINARY TRACT DEFENSE AND AZO URINARY PAIN RELIEF?
AZO Urinary Tract Defense and AZO Urinary Pain Relief contain different active ingredients that provide different UTI relief benefits. AZO Urinary Tract Defense contains methenamine to help control the infection until you can seek medical treatment and sodium salicylate to provide general pain relief. AZO Urinary Pain Relief contains phenazopyridine hydrochloride which provides fast, targeted relief for pain, burning and urgency associated with a UTI.
CAN I TAKE AZO URINARY TRACT DEFENSE FOR MORE THAN THREE DAYS?
Please stop use and consult your healthcare professional before taking AZO Urinary Tract Defense for more than three days.
HOW LONG CAN I TAKE AZO URINARY TRACT DEFENSE?
Adults and children 12 years and over: take 2 tablets with a full glass of water 3 times a day. Stop and ask a doctor if product has been used for 3 days.
WILL AZO URINARY TRACT DEFENSE CURE MY UTI?
No. The only clinically proven cure for a UTI is a prescription antibiotic. AZO Urinary Tract Defense will only help inhibit the progression of infection until you see a healthcare professional. AZO is not intended to replace medical care.
CAN I CUT ANY OF THE AZO CRANBERRY PRODUCTS IN HALF?
AZO Cranberry caplets and softgels are not scored and are not intended to be cut. Reducing the serving by cutting them in half does not provide the claimed benefit and could result in a choking hazard.
ARE AZO CRANBERRY PRODUCTS FLAVORED?
HOW MUCH CRANBERRY IS IN THE AZO CRANBERRY PRODUCTS?
The AZO Cranberry products contain 500 mg, the equivalent of 25,000 mg of cranberry fruit in each serving and provides the same urinary tract benefits as one glass of cranberry juice.††
CAN MEN TAKE AZO CRANBERRY?
Yes, AZO Cranberry is beneficial to both men and women.
DO AZO CRANBERRY PRODUCTS CONTAIN SUGAR OR CAFFEINE?
AZO Cranberry caplets and softgel products are sugar-free, while the gummies contain only 2 grams of sugar per serving. AZO Cranberry products do not contain caffeine or other stimulants.
CAN I TAKE HALF OF AN AZO CRANBERRY CAPLET, SOFTGEL, OR GUMMY?
AZO Cranberry products are not scored and are not intended to be cut. Reducing the serving by cutting them in half does not provide the claimed benefit and could result in a choking hazard.
DOES AZO CRANBERRY CONTAIN LACTOSE?
AZO Cranberry products do not contain lactose.
DO AZO CRANBERRY PRODUCTS CONTAIN ANY GLUTEN?
AZO Cranberry products meet the guidance of the United States Food & Drug Administration for gluten-free.
IS AZO CRANBERRY AVAILABLE IN MORE THAN ONE FORM?
Yes, AZO Cranberry is available in caplets containing Vitamin C and a probiotic and we also offer AZO Cranberry in convenient, easy-to-swallow softgels, and now also in a mixed-berry flavored gummy.
CAN I TAKE AZO CRANBERRY EVERY DAY?
Yes, AZO Cranberry is a dietary supplement recommended to be taken daily to help maintain a healthy urinary tract.*
HOW DOES AZO CRANBERRY HELP MAINTAIN A HEALTHY URINARY TRACT?
AZO Cranberry supports a healthy urinary tract by helping to flush the urinary tract to maintain cleanliness.*
AZO Cranberry Gummies
HOW MUCH CRANBERRY IS IN THE AZO CRANBERRY PRODUCTS?
AZO Cranberry Gummies contain 500 mg of cranberry powder: the equivalent of 25,000 mg of cranberry fruit in each serving and provides the same urinary tract benefits as one glass of cranberry juice.*††
Note: High density PAC cranberry concentrate equivalent to 25,000mg of fresh cranberries per serving.
DO AZO CRANBERRY GUMMIES CONTAIN CALORIES OR FAT?
AZO Cranberry® Gummies contain 10 calories per serving and no fat.
DO AZO CRANBERRY GUMMIES CONTAIN LACTOSE?
AZO Cranberry Gummies do not contain lactose.
IS AZO CRANBERRY GUMMIES BAD FOR TEETH?
AZO Cranberry Gummies contain 2 grams of sugar per serving. We recommend following good dental hygiene practices and consulting your dentist if you have any specific QUESTIONs.
CAN I TAKE MORE THAN THE RECOMMENDED SERVING OF 2 AZO CRANBERRY GUMMIES PER DAY?
We know they are tasty too, but it’s not necessary to take more than 1 serving (2 gummies) per day as AZO Cranberry is formulated with a clinical serving of Pacran®. Clinical data demonstrates 500 mg daily of Pacran® helps support a healthy urinary tract.*
CAN I TAKE AZO CRANBERRY GUMMIES EVERY DAY?
Yes, AZO Cranberry Gummies, a dietary supplement, is recommended to be taken daily to help maintain a healthy urinary tract.* We do recommend speaking with your physician before taking any new dietary supplement.
HOW DO AZO CRANBERRY GUMMIES HELP MAINTAIN A HEALTHY URINARY TRACT?
AZO Cranberry Gummies support a healthy urinary tract by helping to flush the urinary tract to maintain cleanliness.*
DO AZO CRANBERRY GUMMIES TASTE LIKE CRANBERRY?
No. AZO Cranberry Gummies come in a natural mixed-berry flavor that you will love.
AZO Test Strips
WHAT ARE THE LIMITS OF THE UTI TEST?
Under certain conditions, you may get a negative result even though you have a UTI. If your infection is caused by bacteria that does not change nitrate to nitrite, if your diet does not include nitrates, or if the urine has not been held in the bladder long enough (at least 4 hours), you will get a negative nitrite result. If there are only a small number of WBCs (Leukocytes) in the urine, you may get a negative WBC result. Always contact your healthcare professional when UTI symptoms persist.
DO AZO TEST STRIPS DETECT STDS, HIV, CANCER, PROTEIN, YEAST OR SUGAR IN THE URINE?
AZO Test Strips will not identify anything other than the presence of WBCs (Leukocytes) and nitrites in the urine.
CAN MEN USE AZO TEST STRIPS?
CAN I USE AZO TEST STRIPS DURING MY MENSTRUAL CYCLE?
This is not recommended because traces of menses can produce a false positive WBC (Leukocyte) result.
HOW SHOULD I STORE AZO TEST STRIPS?
AZO Test Strips should be stored at room temperature (59°-86°F) and away from direct sunlight. Do not refrigerate and do not store in the bathroom.
HOW DOES THE WBC (LEUKOCYTE) TEST RELATE TO A UTI?
WBCs (white blood cells), also called leukocytes, are produced by the body in response to the presence of an infection.
HOW DOES THE NITRITE TEST RELATE TO A UTI?
Certain bacteria change nitrate, found in most urine, to nitrite. If the nitrite test is positive, it means that you have bacteria in your urine. A common result of increased bacteria in the urine is a UTI.
HOW ACCURATE ARE AZO TEST STRIPS?
AZO Test Strips have the same test pads as the tests used by most doctors. Our Urinary Tract Infection (UTI) Test Strips when compared to another commercial test showed 94.4% accuracy for the Leukocyte test and 98.4% for the Nitrite Test.
IF I AM TAKING AN ANTIBIOTIC WILL IT AFFECT THE UTI TEST?
Your healthcare professional may recommend that you test your urine again after completing the antibiotic treatment. If the AZO Test Strips is positive, contact your healthcare professional and always follow instructions for taking an antibiotic even if the strip result is negative.
CAN I GET A POSITIVE RESULT EVEN THOUGH I DO NOT HAVE A UTI?
In general, no. However, the WBC (Leukocyte) test can be positive if:
- The genital area is not cleaned thoroughly;
- There is vaginal discharge or menstrual blood in the urine; or
- If there is an inflammation in the urinary tract.
However, with any positive result, please contact your healthcare professional.
CAN I HAVE A UTI WITHOUT SYMPTOMS?
Yes. This is more common in young children, pregnant women, and the elderly. Your doctor may suggest that you test your urine periodically to detect a UTI.
WHY IS THERE MORE THAN ONE POSSIBLE COLOR FOR A POSITIVE UTI TEST RESULT? DOES A DARKER COLORED TEST RESULT MEAN I HAVE A MORE SEVERE UTI?
No. Each person's body chemistry is unique and will create a different shade of color on the test pads.
WHAT DOES A SPOTTY RESULT MEAN?
Most likely the urine sample test was contaminated. We recommend testing again, making sure the sample is clean and free of soap, vaginal discharge, menses or some other contaminant.
WHY IS MORNING URINE THE BEST FOR TESTING?
Bacteria require time to convert nitrates to nitrites. Testing in the morning, assuming you have slept for at least four hours without urinating, allows the bacteria sufficient time to complete the conversion and provide a rich sample for testing.
CAN I USE AZO TEST STRIPS WHILE TAKING AZO URINARY PAIN RELIEF?
AZO Urinary Pain Relief contains phenazopyridine hydrochloride, an organic dye. This dye can interfere with test results making them harder to read.
HOW DO I INTERPRET THE RESULTS?
Use the following table to determine what your test results mean. Remember, they are only one piece of information your doctor needs in order to treat you. RESULTS Recommendations Leukocytes (LEU) Nitrite (NIT) Negative Negative Results suggest no sign of a UTI. When trace LEU occurs or if you have symptoms, test again the following day with your first morning urine using a new test strip. If you get another trace LEU or if you still have symptoms, consult your physician. Negative or trace Positive Results suggest a sign of a UTI. Consult your physician immediately. Positive Positive Results suggest a sign of a UTI. Consult your physician immediately. Positive Negative Results suggest a sign of a UTI. Repeat the test next time you urinate using a new test strip. Make sure to wash the genital area first. If LEU is still positive, consult your physician.
WILL COMMON FOODS, ALCOHOL, OR MEDICATIONS AFFECT MY TEST RESULTS?
Most substances will not interfere with the test. However, some medications can affect the color of your urine, making it difficult to properly match the colors. For example, if you take more than 500 mg of Vitamin C in 24 hours, you may obtain a false negative nitrite result. The drug tetracycline may also cause a false negative WBC result. If you are having difficulty reading the test strip or getting a negative result while experiencing UTI symptoms, contact your healthcare professional immediately.
WHAT SHOULD I TELL MY DOCTOR IF I GET A POSITIVE RESULT?
You should say, "My AZO Test Strips UTI test is positive for nitrite and/or WBCs (leukocytes)".
WHAT DOES A POSITIVE RESULT MEAN?
When used properly, the AZO Test Strips home UTI test can detect that you may have a urinary tract infection (UTI). AZO Test Strips test for both leukocytes (white blood cells or WBC’s) and nitrite. These tests performed together are more effective for detecting a UTI than testing for nitrite alone.
AZO Yeast Plus
HOW LONG CAN I TAKE AZO YEAST PLUS?
AZO Yeast Plus should be used according to the package directions as long as vaginal and yeast infection symptoms persist. We recommend you stop use and contact your physician if symptoms do not improve within three days or if they last longer than seven days.
WILL AZO YEAST PLUS ADDRESS YEAST IN OTHER AREAS OF MY BODY?
AZO Yeast Plus is formulated specifically to relieve the symptoms of vaginal yeast infections and occasional vaginal discharge/odor.
CAN I USE AZO YEAST PLUS WITH ANTI-FUNGAL CREAMS?
Please contact your physician to determine if using AZO Yeast Plus in conjunction with traditional creams and ointments is appropriate for your individual situation.
WILL AZO YEAST PLUS CURE YEAST OR VAGINAL INFECTIONS?
No. AZO Yeast Plus is intended to help relieve the symptoms of vaginal and yeast infections. There have been no studies done to determine if it will cure an active vaginal or yeast infection. You should always consult your physician if you think you have an infection.
CAN I TAKE AZO YEAST PLUS IF I AM PREGNANT OR BREASTFEEDING?
Please review the ingredient listing with your healthcare professional before taking AZO Yeast Plus if you are pregnant or breastfeeding.
CAN I TAKE AZO YEAST PLUS WITH ORAL CONTRACEPTIVES (BIRTH CONTROL PILLS)?
Please review the ingredient listing with your healthcare professional before taking AZO Yeast Plus with your current medications and dietary supplements.
WHAT IS HOMEOPATHY/HOMEOPATHIC MEDICINE?
Homeopathic medicine is a natural form of medicine that uses immeasurably small doses of medicines to stimulate the body's own defense and healing process. Homeopathy focuses on bringing the entire body back into homeostasis, or balance.
CAN MEN TAKE AZO YEAST PLUS?
AZO Yeast Plus is intended to relieve vaginal yeast infection symptoms, vaginal odor and discharge.
AZO Bladder Control
WHAT ARE THE INGREDIENTS IN AZO BLADDER CONTROL® AND WHAT DO THEY DO?
AZO Bladder Control® contains Go-Less®, a naturally sourced ingredient blend with soy germ and pumpkin seed extract, that helps optimize bladder function during the day and night.*
- Pumpkin seed extract: helps with urinary control by toning the bladder muscles. Pumpkin seed extract helps maintain the strength of the detrusor and sphincter muscles to promote normal function.*
- Soy germ : supports healthy control by sustaining the bladder muscle and pelvic floor.*
WHAT IS AZO BLADDER CONTROL® WITH GO-LESS®?
AZO Bladder Control® with Go-Less® can help maintain bladder control for around-the-clock bladder support.* Go-Less® is a blend of pumpkin seed extract and soy germ that helps reduce the urge, optimize normal bladder activity and bladder strength.*
HOW DOES AZO BLADDER CONTROL® COMPARE TO OTHER BLADDER CONTROL PRODUCTS?
AZO Bladder Control® is a safe and drug free supplement with naturally sourced ingredients for day and night bladder support.* There are no known side effects directly attributed to the dietary ingredients in AZO Bladder Control®. When taken daily, AZO Bladder Control® with Go-Less® helps support healthy bladder function, helps reduce occasional urgency, and supports a good night’s sleep.*
HOW LONG WILL IT TAKE TO EXPERIENCE BENEFITS FROM AZO BLADDER CONTROL®?
Open label studies performed on the Go-Less® blend show efficacy in as little as two weeks. Your body may respond faster or slower, so give it up to 6 weeks to fully experience the benefits.
HOW MUCH AZO BLADDER CONTROL® SHOULD I TAKE AND WHY DO I TAKE MORE IN THE FIRST TWO WEEKS?
It is recommended for the first two weeks to take one capsule three times a day; morning, noon, and night. After two weeks, only one capsule twice a day, morning and night, is required. This recommended delivery comes from the clinical studies indicating that a larger serving in the first two weeks helps promote the desired results, and these benefits can be maintained with ongoing smaller amounts.
CAN I TAKE AZO BLADDER CONTROL® WITH OTHER SUPPLEMENTS AND MEDICATIONS?
While there are no known interactions with the Go-Less® blend, please consult with your healthcare professional to ensure that the supplements and medications you are taking are not affected by soybean germ and/or pumpkin seed extracts.
ARE THERE ANY SIDE-EFFECTS RELATED TO THE USE OF AZO BLADDER CONTROL®?
There are no known side-effects attributed to the Go-Less® blend in AZO Bladder Control®. However, if you are experiencing any symptoms you haven’t experienced before, please contact your professional healthcare provider. We also encourage you to report any suspected side-effects to us.
DOES AZO BLADDER CONTROL® CONTAIN ANY MAJOR ALLERGENS?
This product does contain soy, a known allergen. If you are allergic to soy, do not take this product. Please consult with your healthcare professional before taking any new supplement or medication.
WHY IS SOY GERM INCLUDED?
The soy germ helps to sustain the bladder muscle and pelvic floor to support healthy flow control.*
HOW DOES AZO BLADDER CONTROL® HELP SUPPORT A GOOD NIGHT’S SLEEP?
Healthy bladder control can keep you from waking in the middle of the night due to an urge to use the bathroom.* It can also help manage the number of nighttime visits to the bathroom.*
IS AZO BLADDER CONTROL® SAFE FOR EVERYDAY USE?
This product is safe to use every day when used as directed.
WHERE CAN I PURCHASE AZO BLADDER CONTROL®?
AZO Bladder Control® is available in all major retailers. The product will be available primarily in the Feminine Hygiene aisle (near pads and panty liners) or the Incontinence aisle. For specific retailer locator please click here.
WHICH INGREDIENT(S) IS THE SOURCE OF THE SODIUM IN AZO BLADDER CONTROL®?
The sodium content, although minimal, is naturally occurring in the Go-Less® ingredient blend.
ARE THE COLORS IN THE CAPSULES OF AZO BLADDER CONTROL® NATURAL?
The colors in these capsules are naturally sourced.
IS AZO BLADDER CONTROL® SAFE FOR MEN TO TAKE?
Yes, the Go-Less® in the product is safe for men.
I OCCASIONALLY WEAR PANTY LINERS AND PADS, IF I TAKE AZO BLADDER CONTROL® WILL I NO LONGER NEED TO WEAR THEM?
We recommend in the first two weeks to continue with your normal routine as AZO Bladder Control® begins to work within your body. Continue to monitor and make adjustments as you see fit.
CAN I TAKE AZO BLADDER CONTROL® IF I AM PREGNANT?
AZO Bladder Control® is not intended for use by pregnant or nursing women.
i-Health, Inc. RETURN POLICY
If you are not satisfied with the product you purchased, we recommend that you ask the retailer that sold it to you to refund your money. If the retailer will not accept the product, you may return it directly to us.
If you would like to return an i-Health, Inc. product for a refund, please follow the instructions below.
To process a refund request, please send:
- Your store receipt, clearly indicating the store where the item was purchased and circle the item and purchase price of the product being returned.
- The box and unused portion of the product being returned.
- A note briefly explaining why you are returning the item for a refund or exchange, and also include your name, mailing address, and telephone number.
Please send all of the materials above to:
Attn: Consumer Resources
55 Sebethe Dr.
Cromwell, CT 06416
PLEASE BE ADVISED:
- If you do not have all of the information and documentation requested above, we will not be able to provide a refund.
- Refunds are only for the value of the product. Shipping expenses and taxes will not be reimbursed.
- We recommend shipping via certified mail, UPS, or some other service that will confirm delivery of your items.
- i-Health, Inc. will not accept expired product.
- Items must be returned/exchanged within 90 days of purchase.
- Maximum return limit of 2 items of the same brand.
- Please allow 4-6 weeks for your return to be processed.